FAQs
Sales FAQs
Close All | Open AllOverselling enabled is where we take the amount of disk space and bandwidth ACTUAL USE between all your accounts. For example, if you had the 10 GB space and 200 GB transfer plan and you decided to offer plans such as 1 GB space and 20 GB transfer on your site, you would only be able to offer it to 10 clients. With overselling enabled, you would be able to offer as many as you want as long as the aggregated amount USED between all your accounts does not go over the 10 GB space and 200 GB transfer or the cPanel account limits.
We provide you with the web space, bandwidth, and other hosting related features. You are responsible for billing, and support to your end user.
We provide end user support only on selected plans. If you are not contracted through us for end user support than you are responsible for your client's support. If you don't know the answer to a support question, you can contact us 24/7 for the answer and relay it to your customers.
We do not place any type of advertising such as banners, popup's, etc. on your website.
We use WebSitePulse(www.websitepulse.com) to provide our clients with unbiased uptime reports from an outside third party. Uptime reports are provided to active clients.
We do not allow adult content on our servers. Please see Terms Of service for more information.
Our USA servers are located in the Net Access (NAC) datacenter in New Jersey and the AtlantaNAP datacenter in Atlanta. Our UK servers are located in the Bluesquare datacenter in England, and our AP servers are located in the Qala datacenter in Singapore.
We can provide transfer assistance for up to 30 accounts free if you are hosted on a cPanel server. Send an email to cs@vishmitha.com with the domain name, cpanel username and password for each account you want transferred.
A reseller can't create sub-reseller accounts but you can resell our reseller accounts as your own. You would bill your client for the reseller plan at a marked up rate, you pay us our fee. We setup your account and email you the account details which you send to your client.
You do not get root access to the server. You will need your own dedicated server in order to get root access.
If you order during normal business hours ( 9am - 6pm CST Monday - Friday ), it can be setup within the same day. If you order after business hours, it will be setup the next business day. Orders placed over the weekend may experience a slight delay.
Our prices are already very competitive. We don't provide any discounts for annual payments.
We accept all major credt cards including Visa, MasterCard, American Express, Discover, Visa Delta, and Visa Electron. We also accept Paypal, Moneybookers, Money Order, Cashiers Check, and Personal Checks. All mail-in payment must be drawn in US funds.
We offer a no-hassle 30 day money back guarantee.